The withdrawal is being processed by our financial team and the funds will be sent as soon as the processing is completed. If you have any queries regarding the waiting time or any other aspect of the transaction, please feel free to write to us at via the live chat button on the bottom right corner of our site.' In one week I contacted casino again and received that answer - 'Thank you for contacting us. You will receive your funds in the near future.
'Your withdrawal request has been approved.
At first I received this email from casino on July 23: